Ground - The shipping company selected during checkout by the customer may be changed at White Bayou's discretion. Typical shipping transit times are 2-5 business days, depending on location. Cost is calculated during checkout.
Free Shipping - Shipping on order subtotals over 100$ qualify for free shipping. When free shipping is applied to an order White Bayou Creations, LLC. will select the shipping method at their discretion. Typical shipping transit times are 2-5 business days, depending on location. Free shipping must be selected during checkout. When applying coupon/discount codes, you must have more than 100$ as your subtotal after the coupon is applied in order to receive free shipping.
International Shipping - Shipping selected during checkout by the customer will be honored when possible. Typical shipping transit times are 7-12 business days, depending on location. Cost is calculated during checkout.
Fulfillment - Typical time frames for fulfillment are 1-2 Business days for orders. Please allow additional time during busy seasons such as Christmas and Mardi Gras. A quicker shipping time estimate DOES NOT indicate a quicker fulfillment time. Also, please note that a Business day for us is Monday through Friday, excluding holidays.
Our Shipping Process:
We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.
Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, White Bayou Creations, LLC. cannot be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.
You will be charged when your order is placed, along with applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email.
Track your order:
To Track your order, please refer to the shipping confirmation email. If you have an account, you can also log in and view these details in your order history. You will receive no order confirmation details if you do not provide an email address at checkout.
LOCAL ORDER PICKUPS – Pickup times are between 9:00 am to 4:00 pm Monday thru Friday. You will receive an email notification when your order is ready to be picked up. Please call or text before pick up to ensure someone will be there to give you your order. 337.356-3855. Orders not picked up after 30 (thirty) days will be considered abandoned, and no refund will be issued.